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Volunteer Programs Administrator


  • Humane Society Silicon Valley
  • 05/20/19
  • Milpitas, CA
  • 95035
  • $20 / Hourly
  • Full-Time
This is a Temporary, non-exempt, full-time position scheduled Tuesday - Saturday with day and evening shifts. Eligible for Employer sponsored Kaiser Medical plans.

Accountability: Reports to Senior Director, Education and Volunteer Programs

Function: Support Volunteer Program processes and customer satisfaction

POSITION DUTIES

Add volunteer updates and training to the volunteer website regularly and ensure information is up-to-date and accurate
Maintain volunteer center cleanliness, and ensure volunteer whiteboard is up to date with new projects, reminders and updates
Update volunteer LCD slideshows monthly
Ensure Volunteer access keys and ID badges are in good working order, change out holders weekly, or as needed
Implement the check-in process for volunteers who fall below a certain number of hours each month (for certain roles)
Input volunteer data into our databased (add volunteer records, hours and schedules, scan volunteer waivers)
Answer the general volunteer and education voicemail and email boxes
Order supplies as needed
Support larger scale volunteer events (volunteer appreciation, tails and ales)
Provide reports on volunteer role metrics, as assigned
Support foster recruitment by printing rosters, manuals and coordinating all written collateral for new trainings
Reconcile foster monthly hours

POSITION REQUIREMENTS

Strong administrative and planning experience.
Excellent verbal and written communication skills.
Strong problem-solving skills and good judgement. Ability to work independently.
Strong interpersonal relationship and customer service skills, including conflict resolution.
Excellent computer skills, including proficiency in Microsoft Word, Excel, database management.

To see more about this position and to complete the online application, visit our website. Click WHO WE ARE > ABOUT US > Careers, then click SEARCH CURRENT OPENINGS.

Applying online ensures submission to our recruiting database & enables review by Hiring Personnel.


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