Get Animal JobsGet Animal Jobs

Medical Receptionist


  • Humane Society Silicon Valley
  • 07/06/19
  • Milpitas, CA
  • 95035
  • $16.25 / Hourly
  • Part-Time
Function: To provide clerical support and customer service to Spay / Neuter / Vaccine Clinic, In-House, and Foster customers. To provide training for new employees and volunteers in the Medical Operations department and shelter-wide.

Part-time position, scheduled 24 hours/week.
JOB RESPONSIBILITIES:
Answer questions and direct the public in a pleasant and efficient manner.
Ensure telephone calls are promptly and courteously answered, providing the public with correct information.
Receive incoming animals and complete all pre-and post-surgery records accurately.
Safely transfer and transport animals as required.
Assist other clinic staff with duties as necessary.
Perform vaccinations, microchips, and restraint techniques as needed.
Observe all veterinary protocols established by federal, local, and state law.
Complete necessary forms and identification for animals scheduled for surgery.
Maintain accurate computer files of animal customer information.
Use computer based appointment and filing system.
Assist in establishing, monitoring, and reporting of clinic goals. Prepare reports, forms, etc. for review.
Accountable for incoming monies and use of the cash register including closing procedures.
Solicit donations from customers. Meet or exceed fundraising goals.
Assist in keeping the medical lobby in clean and safe condition. Maintain and clean all equipment.
Maintain pleasant, courteous, tactful, and professional demeanor with the public, staff, and volunteers at all times.
Treat all animals in a humane manner.
Communicate shelter values to the public, coworkers, and volunteers.
Promote and model the provision of quality service to both animal and human customers. Assist in coaching and mentoring staff on improving animal care and customer service.
Foster a team environment by working effectively with all members of the shelter to accomplish HSSV goals and objectives.
Coach and direct volunteers to assure the same quality of animal care and customer service are provided to all.
Assist in the inventory control functions of all OTC and medical products.
Provide suggestions in the design and implementation of improvements where opportunities are recognized.

POSITION REQUIREMENTS:

Minimum of 3 to 5 years of experience in customer service or veterinary office preferred.
Skilled in working with databases, word processing, spreadsheets, etc. MS Office applications experience.
Must be able to successfully pass a background check and drug screen.
Ability to communicate effectively verbally, and in writing with staff, volunteers, and the public.
Demonstrated ability to listen, understand, and make decision on information presented orally in English either in person or via telephone.
Demonstrated ability to successfully train, coach, and mentor others.

Abilities:
Ability to handle animals safely and humanely.
Ability to identify animals generically by breed, gender and other general characteristics.
Ability to provide excellent customer service, which promotes HSSV policies and philosophies.
Ability to listen, understand, and make decisions on information presented orally either in person on via telephone.
Ability to operate office equipment such as a computer, calculator, charge card machine, etc., record information accurately regarding animal health, treatment, medical history, owner information in computer system.
Ability to lift and carry animals transfer cages weighing up to 30 pounds frequently and to lead and control large animals.
Ability to sit and stand for extended periods of time up to 45 minutes.
Ability to work well without supervision.
Demonstrated compatibility with HSSV policies and philosophies.

HOW TO APPLY
Go to HSSV's website, click ABOUT US > Career Opportunities, then click Search Current Openings at the bottom of the page. On the Search Openings page, click Search button. Each open position includes a link to apply and attach your resume and cover letter. This is the fastest and most reliable way to be considered for any of our positions.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.


Browse other Animal Jobs in California

  1. Veterinarian

    San Jose, CA
    San Jose Animal Hospital is looking to add a full or part-time Veterinarian to join our growing staff. Our hospital currently has...
  2. Senior Software Engineer

    San Francisco, CA
    Role DescriptionVeriSIM Life is a Bill Gates/Venture backed startup building AI-enabled biosimulation models to tackle one of the...
  3. Life Enrichment Manager

    Belmont, CA
    Job Description: Overview •Sunrise is the best place that I've ever worked, simply because of the people. We provide quality ca...
  4. Pet Trainer

    Tracy, CA
    PET TRAINER ABOUT OUR STORES: Working at PetSmart is not a job, it"s a community of those who work together for the love of pets...
  5. Ruby on Rails Architect

    San Francisco, CA
    Company Description Our mission is to improve lives through superior nutrition and unmatched personal service. Everything we do mu...
  6. Ruby on Rails Engineer

    San Francisco, CA
    Company Description Our mission is to improve lives through superior nutrition and unmatched personal service. Everything we do mu...
  7. Physician / Family Practice / California /...

    Daly City, CA
    Geriatric Primary Care Opportunity in Daly City, CA A medical foundation is seeking a primary care physician with geriatric experi...
  8. Associate Veterinarian

    Campbell, CA
    Reed Animal Hospital is a progressive privately-owned hospital located in Campbell in the Silicon Valley (pop 42,000) on the south...
  9. Physician / Pediatrics / California / Permanent...

    Hollister, CA
    Physician / Pediatric / Hollister, CA Pediatrician needed in Hollister, California. Traditional Practice Setting doing IP /...
  10. Associate Veterinarian

    Antioch, CA
    Join us! We are a small animal veterinary practice located 40 minutes from San Francisco in one of the East Bay's fastest growing...