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Adoption Associate


  • Humane Society Silicon Valley
  • 12/02/19
  • Milpitas, CA
  • 95035
  • $16.25 / Hourly
  • Full-Time
Function: Provide prompt & courteous customer service. Follow humane animal treatment guidelines and complete timely and accurate records for our incoming animals, assist lost and found clients. Provide adoption counseling services.

POSITION REQUIREMENTS:
Education and Experience:
High school graduate or equivalent.
Animal experience preferred.
Minimum of 1-3 years experience in customer service field.
Knowledge and demonstrated ability to identify animals by breed, gender, age, behavior
and health conditions desirable.
Understands and is compatible with Humane Society Silicon Valleys policies and philosophy

Skills:
Computer skills, including knowledge of database applications.
Excellent customer service and conflict resolution skills.

Abilities:
Ability to communicate and educate effectively.
Ability to work well without supervision.
Ability to work effectively in a team environment.
Ability to walk for sustained periods of time.
Ability to lift and carry without assistance 30 pounds frequently and up to 50 pounds occasionally from floor level to waist height.
Ability to sit and stand for sustained periods of time up to 45 minutes.
Ability to control dogs, while on leash, weighing up to 100 pounds or more.
Ability to safely and humanely handle large and small animals that may be aggressive.
Ability to make independent decisions within HSSV guidelines pertaining to animal impounds and adoptions.
Ability to listen, understand and make informed decisions on information presented orally either in person on via telephone.
Ability to write and record information accurately on forms and in electronic media.
Ability to operate general office equipment.
Must be able to successfully pass a background check and drug screen.

WORK DAYS & HOURS:
Schedule will include weekend shifts on a regular basis. Shifts will include day and evening hours. Occasional overtime may be required based on business needs.

HOW TO APPLY
Go to HSSV's website, click ABOUT US > Career Opportunities, then click Search Current Openings at the bottom of the page. On the Search Openings page, click Search button. Each open position includes a link to apply and attach your resume and cover letter. This is the fastest and most reliable way to be considered for any of our positions.

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